Refund policy

Due to the perishable nature of baked goods and how they may be handled on their journey you, Contrarian Bakehouse does not accept returns, provide refunds or exchanges.

If your order does not match your expectations, please contact us at Contrarian Bakehouse by emailing hq@contrarianbakehouse.com  within 2 days. Please provide the following:

  • order number
  • photos of product / packaging
  • description of issue

We will address your concerns and make sure you are satisfied with your order. Due to the perishable nature of our product, all claims submitted after the 48 hour pick up window or without proper photos, order number, transportation and storage information will not be eligible for re-order or credit. Contrarian Bakehouse will issue a credit or refund if warranted. Any refund will be minus the Shopify payment fee originally paid when placing the order.